Shipping policy

Last Updated: June 2026

At Mama Cares Botanicals, we are committed to delivering your order as quickly and safely as possible.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During promotional periods, holidays, or high-demand seasons, processing times may be slightly extended.

Shipping Time

  • Standard shipping delivery time is typically 1–3 business days after dispatch.
  • In some cases, delivery may take up to 7 business days, depending on your location and courier service availability.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation message with tracking information (when available) so you can monitor your shipment's progress.

Shipping Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect or incomplete shipping information

Mama Cares Botanicals is not responsible for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. If incorrect information is provided, delivery delays or additional shipping charges may apply.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

Mama Cares Botanicals
Email: [mamacaresbotanicals@gmail.com]
Phone/WhatsApp: [Your Contact Number]

Thank you for choosing Mama Cares Botanicals. We appreciate your trust and look forward to serving your famil